The Vision For Connecting With Customers
Grow Visibility, Win The Click, Close The Sale
Do you know what the biggest contradiction is in integrated search marketing (SEM)? Insisting on 100% automation in paid marketing to manage Google’s millions of real-time auction signals while believing that one person can know everything Google is doing in organic search. This is why team collaboration is critical for success.
SEO growth is often held back because every online retail platform has its own set of unique ‘engine’ problems. So in the beginning we will drive the car you own, so to speak, rather than the car others will pitch you. Fixing technical SEO can take weeks, months, in some cases even years (hint: lack of collaboration). Thankfully there’s always new opportunities, revenue and marketshare we can attack from day one.
The benchmarks for success are as follows – visibility growth from impressions, improving your organic click-through rate, your organic conversion rate AND year-on-year revenue growth. Outreach success rate too. The simple truth for any successful SEO project: it doesn’t have to be complicated to create wins.
A Particular Set Of Skills
Technical, Content, Links
Let’s start with a question. “Why should anyone care about SEO?” Answer: (i) Brand Visibility Opportunity. (ii) Revenue Opportunity. Every search engine ranking result, regardless of whether the query is brand or nonbrand, is a branding opportunity. Increasing revenue growth is actually the last step of that journey.
“How do we achieve revenue growth using SEO?” Communication to reach consensus, prioritise actions, and work towards a project milestone.
“Why is it challenging to grow sustainable revenue from SEO?” There are more people who affect the channel’s performance who are NOT officially involved in SEO, than those who are directly involved. We call this the ‘control without ownership’ dilemma.
The opportunity for growth will rely on the people involved in your Technology, Content, and Links. This list includes IT staff, platform developers, analytics staff, merchandisers, ecom team, marketing, design & UX, and others. The bigger the company, the more people outside of the SEO team who affect organic channel KPI performance. Successful project management requires strong people skills to bring all of these departments together.
Inputs / Outputs
New Opportunity Framework
For Non-Ecommerce Stakeholders, what do we mean by “A New Framework”? This is a way for people to:
– learn their role in the brand’s global SEO revenue growth
– understand their contribution to a cross-departmental revenue outcome
– if you own an action “lever”, decision makers accept their action/inaction has a revenue effect
– a collaborative framework must have a clear chain of command and be enforced
All of which brings us full circle, turning new opportunities into outputs.
1. Brand visibility (more Google page one impressions)
2. Visitor growth (brand visibility x higher CTR)
3. Revenue growth (visitor growth x conversion rate)
Industry-Leading Open Rates
Fluent in Link Metrics, Fashion and Lifestyle Branding.